Hello everyone! I am in hopes that some of our clients with Yahoo! Mail will read this post; some of you we don't have any other way to answer so hopefully this will help.
If you have been waiting for a reading,an email from customer service, techsupport, or your caseworker, etc. from www.spellmaker.com and you aren't hearing from us it is because Yahoo! Mail currently has us branded as spammers and aren't letting our emails through to you. :-(
The most idiotic thing about this is that we very rarely send out any unsolicited emails - maybe about four times a year for specials and sales - otherwise just about all we are doing is answering your emails that you write to us. I can't figure out how they can say we are spamming when we are obviously answering an email!!!!
I am not sure if it will help, but if you have a Yahoo! email address that you are using to contact us, perhaps putting us on your "white" list, or accepted list will help the emails go through. Although I have filled out the form they request and am trying to make them see that we are simply doing business as usual, I am fearful that this is going to become a real problem.
In the meantime, if you aren't hearing from us on your Yahoo! (and we have had the same problem with Hotmail recently) address, you might want to try re-sending your email from a different email address - maybe setting up a free email with an other service.
I am sorry for the inconvenience, but I really don't know what else to do.
Love, light, and peace,
Mambo Samantha Corfield
www.spellmaker.com
